Activate Financial Enhances Cutting-Edge Artificial Intelligence to Optimize Third-Party Collections
San Diego, CA – December 6, 2019 – Activate Financial announced that they have implemented improved Artificial Intelligence (AI) driven speech analytics to enhance their third-party collections services. Their custom platform increases the number of Right Party Contacts reached and ensures increased compliance protocols that exceed industry regulations.
The speech analytics platform enhances the company’s already robust compliance structure. The system confirms that all required identity verifications and disclosures have been made on each call and flags potential compliance issues to ensure risk is mitigated and potential violations can be avoided in the future.
Activate Financial’s platform-wide AI analyzes, records and monitors every single call, instead of just a sampling, to ensure:
- Optimal service enhanced by big data technology
- Smart calling, emotional monitoring & business insight detection
- Consistent brand message
- Key customer insights to help you grow your business
- Ongoing, effective agent growth and development plans
“Activate Financial is dedicated to being an industry innovator” said Chris Shuler, President. “We are committed to providing our clients with future-built technology to help drive growth and results. Enhanced AI enabled speech analytics is a key part of our collections platform and delivering on that commitment.”
About Activate Financial
Activate Financial is a fully licensed, national, third-party collection agency, focused on bad debt recovery and skip tracing services. They work across all time zones to provide custom outsourcing solutions for any company that is seeking effective, professional collections support with a high compliance profile. Activate Financial is a wholly-owned subsidiary of Vervent. www.Vervent.com
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